Smarter call handling for growing practices

PatientXpress Integration with 3CX

Connect PatientXpress to 3CX to simplify call handling, reduce manual steps, and manage patient communication more efficiently.

3CX dental integration with PatientXpress for VoIP calling, live chat and dental patient communication

Solve Your Practice’s Biggest Challenges

with PatientXpress and 3CX

Missing Website Inquiries

Add website chat and connect instantly so inquiries convert into calls and appointments before they visit a competitor.

Too Many Manual Call Steps

Use click-to-call to connect with patients instantly without dialing numbers manually or checking records.

Hard to Manage Growing Clinics

Easily customize your communication setup as you add more patients, staff, or clinic locations.

Too Many In-Clinic Visits

Use video consultations to connect with patients, discuss treatments, and reduce unnecessary clinic visits.

Missing Important Call Details

Use AI transcription to turn calls into text so you can review details anytime without relying on memory.

Confusing Call Handling

Set clear call routes so patients reach the right person without confusion or redundant wait times.

See What Dental Practices Are Achieving

"It works well for calls and internal communication. I don’t need anything too complex, and this gives me what I need without getting in the way of patient care."

Dentist

"The website chat and call system make it easier to handle patient queries. Once we got used to it, managing calls and messages became much more organized throughout the day."

Front Desk Staff

"What I really like is how much we can customize everything. We set up call flows exactly how each clinic needs them. It took some setup, but now it fits our workflow perfectly."

Multi-Clinic Operator

Everything You Get with the
PatientXpress and 3CX Integration

Click-to-Call

Call patients instantly with one click from their profile. No need to dial numbers manually. Every call is saved automatically for easy tracking.

Team Chat

Message each other instantly and share files across devices. Helps teams communicate quickly and coordinate tasks without switching apps.

AI Receptionist

A smart virtual assistant answers calls and direct patients to the right person automatically 24/7, reducing missed inquiries.

AI Transcription

Converts calls and conversations into written notes automatically. Keeps accurate records and reduces manual clinical note-taking workload.

Video Consultations

Conduct secure video consultations with patients from anywhere. Schedule or start appointments easily and meet face-to-face online.

Website Live Chat

Allow patients to chat with your team directly from your website in real time. Answer questions quickly and provide support effortlessly.

Built for Every Type of Dental Practice

Dental Practices

Best for clinics that want website chat integrated with calling, allowing patients to reach out online and convert directly into appointments.

DSOs & Multi-Location

Best for organizations needing flexible customization, letting each clinic set up its own call flows and routing setup based on their operation.

Specialty Clinics

Best for specialists who handle detailed cases and need calls to go to the right person, ensuring nothing gets missed or confused during care.

New Practices

Best for new clinics that want control over their communication system from the start, allowing them to adjust workflows as they grow.

Frequently Asked Questions

3CX Integration
through PatientXpress

Ready for smarter call handling and seamless clinic workflows? Start your 3CX journey today.