Connect PatientXpress with Optus to streamline patient communication with Automated Follow-Ups, Appointment Reminders, Real-Time Communication Dashboard, Call Logging, Patient ID Pop-Up, and Team Chat & Messaging.
with PatientXpress and Optus
Reduce pressure on your front desk by automating calls, reminders, and follow-ups.
Capture and respond to patient inquiries even when your clinic is closed.
Upgrade outdated systems with AI and automation that fix missed calls and delays.
Stop losing time to repeated staff retraining cycles with a consistent, automated system.
Reduce patient frustration caused by missed calls and slow responses with instant updates.
Prevent revenue loss from missed inquiries you never followed up on automatically.
"With PatientXpress and Optus, we stopped missing patient calls during busy hours. Even when we’re fully booked, everything is still handled in the background."
Practice Owner
"I don’t feel overwhelmed anymore. Calls, messages, and follow-ups are taken care of, and I just see everything clearly when I log in."
Receptionist
"We run multiple clinics, and PatientXpress integration gave us a single view across all locations. Now we know exactly how calls are handled everywhere."
Multi-Clinic Operator
Automatically follow up with patients after visits or missed appointments, and send campaigns for check-ups and treatments.
Send reminders through SMS or email that let patients confirm or reschedule in advance, keeping your schedule gaps minimal.
View all calls, messages, and patient activity in one place, so your team always knows what’s happening.
Automatically save every call with patient details, time, and duration for a complete history without manual entry.
View a real-time pop-up with patient name, history, and balance as the call comes in, so you can respond with full context.
Communicate instantly with your team through real-time messaging, share updates, and coordinate tasks organized in one place.
Best for practices dealing with missed calls, where faster handling directly leads to more bookings and fewer lost patients.
Best for DSOs that need consistent communication and centralized systems to align performance across all locations.
Best for specialty clinics where long treatment cycles require consistent follow-ups to keep patients engaged.
Best for new practices using modern messaging to connect with patients early and turn inquiries into appointments.
Ready for reliable calls and messaging? Start your journey today.