Integrate PatientXpress with MCM to manage patient communication with Call Queues & Analytics, Appointment Reminders, Omnichannel Communication, HD Video Consultations, and SMS & Patient Messaging.
with PatientXpress and MCM Business Tech-Co
Capture patients across calls, SMS, chat, and video so no inquiry goes unanswered.
Capture more revenue by ensuring every inquiry is responded to and followed up immediately.
Replace manual note-taking with automatic call records captured directly in the system.
Eliminate manual follow-ups with automated patient outreach that keeps your front desk focused.
Improve coordination between front desk and clinical staff with real-time chat & calls.
Respond faster through automated messaging and multi-channel communication tools.
"Earlier I had to rely on what the front desk told me after calls. Now everything is already recorded and clear, so I know exactly what’s been discussed with patients."
Practice Owner
"We used to write everything down during calls and still miss details. Now it’s all captured automatically, and we don’t have to think about it anymore."
Front Desk Staff
"Follow-ups were always inconsistent depending on how busy we were. Now every patient gets contacted on time without us chasing it."
Receptionist
Set up automated follow-ups and campaigns to remind patients about appointments, recalls, and treatments.
Manage high call volumes with queues and track performance through detailed analytics and reporting.
Send SMS or email reminders that let patients confirm or reschedule, updating your schedule in real time.
Handle voice, SMS, chat, and video from a single platform, keeping all patient interactions connected.
Connect with patients and teams through secure video calls with screen sharing and multi-participant support.
Send reminders, alerts, and follow-ups through SMS for faster patient communication and updates.
Display real-time pop-ups with patient name, past visits, upcoming appointments, and balance as calls come in.
Best for practices that want to manage calls, follow-ups, and messaging without extra work for the front desk.
Built for DSOs that need visibility and consistent communication across all locations from a single system.
Built for specialty practices where every patient interaction needs to be timely, clear, and well-coordinated.
Best for new practices that need everything in place from day one to handle calls and avoid missing early opportunities.
Ready for smarter communication and high-performance call management? Start your journey today.