Connected communication for your entire team

PatientXpress Integration with Jive (GoToConnect)

Connect PatientXpress to Jive to manage calls, messaging, and team communication in one system and help your entire team respond faster to patient needs.

GoTo Connect ( formerly Jive) dental integration with PatientXpress for VoIP calling, team messaging and dental patient communication

Solve Your Practice’s Biggest Challenges

with PatientXpress and Jive

Calls Getting Missed

Transfer calls smartly to available staff so patients always reach a live person exactly when they need help.

Hard to Manage Daily Comms

Manage calls, messages, and patient updates in one place without confusion or system switching.

Delayed Internal Updates

Use team messaging to quickly inform staff and avoid delays in daily clinical coordination.

Confusion During Busy Hours

Organize calls and messages efficiently so your team can handle queries without getting overwhelmed.

Searching for Patient Details

Automatically view caller details using screen pops to eliminate manual search time during calls.

Hard to Track Daily Activity

Use integrated call tracking to see what is happening and manage team workload effectively.

See What Dental Practices Are Achieving

"I mainly need something simple for patient calls and occasional video consults. This works well without being complicated. It fits into my workflow and does not distract from care."

Endodontist

"It is easy to use and helped me handle patient calls more efficiently. Transferring calls, checking voicemails, and managing appointments feels much more organized."

Dental Receptionist

"I can access calls and messages from any device, which really helps when I am moving between clinics. It keeps everything connected and easy to manage group-wide."

Multi-Clinic Owner

Everything You Get with the
PatientXpress Jive Integration

Team Messaging

Enable internal chat between doctors and staff. Shared updates and notes instantly linked to patient records for context-aware coordination.

Calling

Enable click-to-call from patient profiles. Automatically log calls and display history for personalized communication every time.

Screen Pop

Show patient details instantly as a call starts. Access appointments and history quickly without manual searching.

SMS

Set up automated SMS for appointment reminders and confirmations. Save all messages in the patient profile for easy tracking.

Analytics

Track call activity and response times. Use dashboards to monitor staff performance and improve clinic communication quality.

Multi-device Access

Use calls and video on mobile or desktop. Seamlessly switch between devices during conversations without interruption.

Built for Every Type of Dental Practice

Dental Practices

Best for clinics that rely on team messaging to share updates quickly, coordinate schedules, and keep everyone aligned throughout the day.

DSOs & Multi-Location

Best for organizations needing clear call analytics to track performance across locations and improve patient communication at scale.

Specialty Clinics

Best for specialists that depend on reliable calling for smooth patient consultations and treats coordination without interruptions.

New Practices

Best for new clinics that want to avoid missing early patient calls and opportunities ensuring every inquiry is handled professionally.

Frequently Asked Questions

Jive Integration
through PatientXpress

Ready for connected team communication and better coordination? Start your journey today.