Smarter communication for faster patient care

PatientXpress Integration with Cox Business

Connect PatientXpress with Cox to manage patient communication in one place with Automated Follow-Ups & Campaigns, AI Call Transcription, Appointment Reminders, HD Video Meetings, and SMS Messaging.

Cox Business dental integration with PatientXpress for VoIP calling, SMS updates and patient communication

Solve Your Practice’s Biggest Challenges

with PatientXpress and Cox Business

Missed Calls

Turn missed calls into inquiries with automatic follow-up and response.

Call Disputes

Eliminate confusion with recorded calls that provide clear proof of every interaction.

Missed Appointments

Reduce no-shows by up to 40% with automated reminders and confirmations.

Manual Call Notes

Eliminate manual call notes with automatic summaries captured for every conversation.

Manual Follow-Ups

Automate callbacks & reminders so your front desk spends less time on repetitive tasks.

Revenue Loss

Prevent revenue loss caused by missed calls and delayed responses.

See What Dental Practices Are Achieving

"Cox was already our backbone, but adding PatientXpress changed how we handle patients completely. Calls, reminders, and follow-ups just happen automatically now."

Practice Owner

"We used to spend hours calling patients and managing reminders. With the PatientXpress integration, everything is automated and synced, and we finally have time to focus on patients in the clinic."

Front Desk Staff

"When it gets busy, calls don’t just pile up anymore. I come back and everything is already handled or clearly noted."

Receptionist

Everything You Get with the
PatientXpress Cox Business Integration

Automated Follow-Ups

Automatically follow up with patients after calls or appointments and run targeted reactivation campaigns.

AI Call Transcription

Automatically convert every call into readable text to quickly find details without listening to recordings.

Appointment reminders

Send reminders automatically via SMS or calls so patients stay informed and show up on time.

Communication Dashboard

Track calls, reminders, and patient interactions in one place with clear visibility.

HD Video Meetings

Host high-quality video consultations and team meetings with stable connections and screen sharing.

SMS Messaging

Send and receive patient messages instantly for reminders, confirmations, and easy management.

Caller ID Pop-Up

See patient details instantly when the phone rings, including name and appointment history.

Built for Every Type of Dental Practice

Dental Practices

Best for practices that want complete control over calls, messages, and follow-ups without increasing front desk workload.

DSOs & Multi-Location

Best for DSOs that need clear visibility and unified messaging across all locations from a single system.

Specialty Clinics

Best for specialty clinics where every patient inquiry requires a timely response and consistent follow-up.

New Practices

Best for new practices that need a reliable communication system from day one to handle appointments and inquiries.

Frequently Asked Questions

Cox Business Integration
through PatientXpress

Ready for smarter communication and faster patient care? Start your journey today.