Keep continuing care on track.

Automated Dental Recall Software for Continuing Care

PatientXpress dental recall software automates reminders, supports one-click booking, manages continuing care intervals, tracks recall results, and keeps patient data updated through PMS integration.

Friendly dental receptionist using PatientXpress automated dental recall software to manage patient scheduling and continuing care

Connects Directly with Your Practice Management System

Dentrix
Eaglesoft
Open Dental
EZ 2000
Practice-Web

Struggling with these problems? PatientXpress has a Fix

My team spends too much time calling patients who don’t answer.

Send recall reminders automatically, so your front desk can focus on patients in the office.

Too many patients are overdue for their cleanings.

Bring overdue patients back with timely reminders that turn missed recalls into booked visits.

We need to fill openings quickly without calling everyone.

Send recall messages to hundreds of overdue patients and fill schedule gaps faster.

STRAIGHT FROM THE CHAIR

What Dental Teams Are Saying

"The best part is how simple it is for patients. They get a reminder, click the link, and schedule their visit. We’ve had more overdue patients come back because the process is easy for them and easy for us."

PO
Practice Owner
Dental Practice

"If you manage a busy dental office, you know how hard it is to keep up with recalls. This helps us see who is due, who is overdue, and who already booked. It keeps everything organized without adding more work."

TC
Treatment Coordinator
Dental Practice

"We were losing track of so many hygiene patients before PatientXpress. Now recalls go out automatically and we're seeing patients come back who hadn't visited in over a year. It's taken a huge load off our front desk."

OM
Office Manager
Dental Practice

Dental Patient Recall features PatientXpress offers

Automated Recall Reminders

Automatically send recall reminders when patients are due or overdue for their next preventive care appointment, including a six-month prophylaxis recall, perio maintenance visit, or routine checkup.

Omnichannel Patient Messaging

Send recall reminders through text, email, voicemail, and postcards. Each patient can receive messages based on their preferred method, helping your practice get faster replies, reduce missed recalls, and book more appointments.

Customizable Continuing Care Reminders

Create customizable recall reminders. Set standard six-month hygiene recalls, build custom continuing care intervals for perio maintenance patients, and adjust message timing, frequency, and tone by patient group and treatment history.

Unscheduled Treatment Follow-Up

Automatically identify patients with pending treatment plans and send personalized follow-up messages. Bring them back for crowns, fillings, perio treatment, or other recommended care without manually tracking every call.

Family Recall Management

Send one recall reminder for the whole family when multiple family members are due for care. Patients can book everyone together, reducing extra messages, making scheduling easier, and helping your practice fill more appointments at once.

Dashboard & Reporting

See all due, overdue, and unscheduled patients in one simple dashboard. Track reminders sent, patient responses, appointments booked, completed visits, and results by provider or location, so your team knows what needs attention and what is working.

Built for Every Dental Practice

Solo & Independent Practices

Keep your hygiene schedule full without adding more staff. PatientXpress automates recall reminders and follow-ups so your team spends less time on recalls.

Group Practices & DSOs

Manage recall reminders across multiple locations from one dashboard. Track results by location, keep your recall process consistent, and let each office customize messages for their patients.

Dental Office Managers

PatientXpress keeps your recall list organized by showing which patients are due, overdue, or unscheduled, so your team can follow up faster.

Hygienists

Help patients stay consistent with preventive care, prophylaxis recalls, perio maintenance, and routine checkups, so hygienists can focus on care instead of reminding patients to return.

FAQs

What types of recall messages can PatientXpress send?
PatientXpress can send recall reminders for:
• Six-month hygiene and prophylaxis recalls
• Perio maintenance and continuing care visits
• Routine checkups and preventive care appointments
• Family recalls covering multiple members in one message
• Unscheduled treatment plan follow-ups
• Lapsed and inactive patient reactivation
What PMS does PatientXpress work with?
PatientXpress works with Dentrix, Eaglesoft, Open Dental, EZ2000, and PracticeWeb to match recall reminders with the right patient records, appointment details, and contact information.
Is PatientXpress HIPAA compliant?
Yes. PatientXpress is HIPAA compliant and helps protect patient information when sending recall reminders.
Can patients schedule appointments directly from recall messages?
Yes. You can include one-click scheduling links in recall texts and emails, so patients can book their preventive care or hygiene appointment without calling your office.
Can PatientXpress send bulk recall messages?
Yes. PatientXpress lets you send text or email reminders to many overdue patients at once, helping you fill open appointments faster without calling each patient one by one.

Keep Continuing Care on Track.
Upgrade Your Dental Recalls

Join the top dental practices using automated recall software to fill their chairs and reduce front desk calls.

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