PatientXpress automates SMS, email, and phone reminders with smart confirmations, automated texting, multilingual messaging, customizable templates, recall reminders, waitlist management, and real-time PMS updates.
Let reminders go out automatically through SMS, email or phone.
Use your waitlist or ASAP list to quickly reach patients who are ready to come in sooner.
Update your PMS automatically when patients confirm, with no double-checking or manual entry.
Send the right reminders at the right time, so patients remember their visit.
Send recall reminders with scheduling links for hygiene visits, follow-ups, and continuing care.
Send reminders automatically, so your team has more time for patients standing right in front of them.
"What I like most is that patients actually respond. They’ll confirm, ask questions, or reschedule right from their phone, and our team can handle everything in one place."
"I was mainly looking for fewer no-shows, but the real win has been how much time my team got back. The reminders feel personal, patients respond quickly, and our schedule is much easier to manage now."
"What I like about PatientXpress is that it doesn’t feel robotic. The reminders are simple, patients know exactly what to do, and our team gets replies without having to keep calling people all day."
Reach every patient where they’re most likely to respond. Send automated appointment reminders by SMS, email, and phone call, helping more patients see, remember, and confirm their upcoming dental visits.
Let patients reply directly to your reminder messages to confirm, cancel, reschedule, or ask questions. Your team can manage every response in real time, reducing missed calls and manual follow-ups.
Choose when your reminders go out. Send them a few days before, the day before, or the morning of the appointment, with full control over how frequently reminders are sent.
Make every reminder feel personal. Automatically include the patient’s name, provider, appointment time, location, and practice details, so messages feel relevant without adding manual front-desk work.
Bring overdue patients back automatically. Identify patients due for hygiene visits, follow-ups, or continuing care, then send timely reminders with scheduling links to keep your chairs full.
Fill last-minute openings without making manual calls. When a cancellation is recorded, automatically notify patients on your ASAP list so they can claim the open slot and confirm by text.
Keep your schedule accurate in real time. When patients confirm, cancel, or respond, appointment statuses update automatically, giving your front desk a clear view of who is coming in.
Make family appointments easier to manage. When family members have appointments on the same day, send one simple reminder to the main contact instead of sending multiple separate messages.
Send the right reminder for every type of visit. Set different messages, timing, and pre-visit instructions for cleanings, consultations, procedures, and follow-ups. You can also remind only unconfirmed patients, or exclude certain appointment types completely.
For practices that spend too much time calling patients, confirming visits, and following up on no-shows. Free up your front desk by automating reminders.
For teams that want fewer missed appointments, fuller schedules, and smoother days without hiring extra admin staff.
For offices with multiple dentists, hygienists, or specialists who need the right reminder sent for the right provider and appointment type.
For dental groups that want consistent reminders across every location while still customizing messages by office, provider, or patient need.
Join the top dental practices using AI to fill their chairs and reduce front desk burnout.
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