Human-Like Support for Your Front Desk

PatientXpress AI Dental Receptionist:
Your 24/7 Front Desk Teammate

PatientXpress AI DR answers incoming and outgoing calls, books appointments, handles reminders, recalls, and after-hours patient requests for dental practices.

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Meet AI DR

Smart Calling
Handles inbound/outbound calls 24/7
Smart Texting
Instant patient communication
Actionable Insights
Data-driven growth decisions

Connects Directly with Your Practice Management System

Dentrix
Eaglesoft
Open Dental
EZ 2000
Practice-Web
LIVE INTERACTION

Hear PatientXpress AI DR in Action

Try it yourself now. Choose an outbound demo call or request an incoming call to hear how the AI speaks with patients.

Automated Outbound Calls

Click the number to hear a sample outbound call for patient recalls and reminders.

+1 (714) 702-1547

Smart Inbound Calls

Enter your phone number and request a call from the AI to experience a natural conversation.

IMPACT ANALYSIS

See What AI DR Can Save Your Practice

Move the slider to match your number of providers and see how much time, revenue, and front desk work PatientXpress AI DR can help recover each year.

3
1 Provider 20+ Providers
1,440+
Staff Hours Saved
$43,200
Revenue Recovered
5,400+
Missed Calls Answered
1,080+
Recall Campaigns Automated

The Problems we solve for Dental Receptionists

Calls Going Unanswered During Busy Hours

After-Hours Missed Calls and Lost Patients

No-Shows and Last-Minute Cancellations

Manual Recall and Follow-Up Calls

Repetitive Patient Questions

Front Desk Burnout

PatientXpress AI Dental Receptionist features

24/7 Incoming Call Answering

Our AI receptionist answers every incoming patient call day and night, including after-hours, weekends, lunch breaks, and busy front desk periods, so no patient is left waiting or sent to voicemail.

Outgoing Patient calls

Our AI receptionist can make outgoing calls to patients for reminders, confirmations, follow-ups, recalls, insurance updates , and rebooking requests, saving your team hours of manual calling.

Call recording & transcription

Every call answered by the AI DR is recorded, summarized, and transcribed, giving your team a clear record of patient requests, appointment details, follow-up needs, and conversation history.

Smart Call Transfers

When a patient needs human support for clinical questions, pain, emergencies, billing concerns, or special requests, the AI transfers the call to your front desk with full context, so the conversation continues smoothly and safely.

Appointment Booking

The AI DR helps both new and existing patients schedule appointments easily. It collects key details like name, phone number, reason for visit, insurance information, preferred date and time, and checks availability to book appointments without staff involvement.

Rescheduling and cancellations

Patients can easily reschedule or cancel appointments through the AI receptionist. It collects the reason, checks available times for rescheduling and updates the appointment status without staff involvement.

Waitlist Management

When a patient cancels at the last minute, the AI calls patients from your ASAP list, offers the newly available slot, confirms interest, and helps refill the appointment without your team making manual calls.

Recall & Reminders

The AI DR calls patients for recalls, appointment reminders, and confirmations. It reminds patients about upcoming visits, confirms whether they plan to attend and helps bring overdue patients back for routine visits.

Multilingual Support

PatientXpress AI receptionist can speak with patients in English, Spanish, and other supported languages, making it easier for more patients to ask questions, schedule appointments in their preferred language.

Built for Every Dental Practice

Busy Front Desk Teams

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DSOs & Dental Groups

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Multi-Location Dental Practices

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Dental Specialists

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Solo Dental Practices

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FAQs

Does AI Dental Receptionist replace human receptionists?
No, not at all. PatientXpress AI DR is designed to reduce the front desk burden, not replace them. It handles repetitive calls, overflow, reminders, and routine scheduling tasks, so your receptionist can focus on patients in the office.
Will it work with my current phone number?
Yes. PatientXpress AI DR works with your current practice phone number, so patients can continue calling the same number they already know.
Does PatientXpress AI dental receptionist sound just like a human?
Absolutely. It communicates naturally, warmly, and professionally, understands patient needs, asks helpful follow-up questions, and follows your practice’s tone, greetings, and office policies.
Will my patients know they are talking to AI?
Yes, and that's a good thing. PatientXpress identifies itself on every call but handles conversations so smoothly and confidently that patients stay fully engaged.
Is the PatientXpress AI DR HIPAA compliant?
Yes. PatientXpress AI DR is HIPAA compliant . It helps your practice handle calls, messages, transcripts, and patient details safely and securely.
Will telephone providers PatientXpress AI DR work with ?
It works with many popular VoIP and phone providers, including Spectrum, RingCentral, Vonage, Dialpad, 3CX, Zoom Phone, Mango Voice, Cox Business, GoToConnect, and more, so your practice can keep using its existing phone setup.
What PMS does this AI DR work with?
PatientXpress AI DR works with popular dental PMS systems, including EZ 2000, Open Dental, Eaglesoft, Practice-Web, and Dentrix. It connects with your practice schedule to check availability, book appointments, update changes, and reduce double entry for your front desk.
What happens if the AI doesn't know the answer to a patient's question?
If the AI does not know the answer or the question needs human support, it transfers the call to your front desk or notes the patient’s request so your team can follow up with the right answer.
Can the AI handle multiple calls at the same time?
Yes. PatientXpress AI DR can handle multiple patient calls at the same time, so your practice does not miss calls during busy hours, lunch breaks, after-hours, or when your front desk is already on the phone.
Will AI replace my front desk team?
No. Our AI dental receptionist is designed to empower your team, not replace them. It takes over the high-volume, repetitive tasks that consume your staff's time like answering routine calls, booking standard appointments, sending reminders, and collecting patient information.
Can the AI send SMS or email follow-ups?
Yes. After a call, PatientXpress AI DR can send follow-ups by SMS or email, including appointment details, reminders, next steps, forms, or instructions based on the patient’s request.
Will my team be notified when something important happens?
Yes. Every time an appointment is booked, an emergency is detected, or a patient flags a sensitive concern, your team receives an instant notification via text and email.

Empower Your Front Desk.
Start with PatientXpress AI DR

Join the dental practices that have revolutionized their patient communication and recaptured lost revenue.

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